Terms & Conditions
Last updated: 27 May 2026
These Terms and Conditions ("Terms") govern the relationship between Mayak International Limited, a company incorporated in Hong Kong SAR with its registered office at Flat A, 15/F, Manly Commercial Building, 15 Soy Street, Mong Kok, Kowloon, Hong Kong ("Mayak", "we", "us", "our") and the client purchasing goods or services from us ("Client", "you").
1. Scope
Mayak provides sourcing, quality control, and logistics services for office furniture and related products manufactured in China, intended for business clients ("B2B"). These Terms apply to all quotations, orders, contracts, and deliveries entered into by Mayak unless explicitly varied in writing by both parties.
2. Quotations and orders
All quotations issued by Mayak are valid for thirty (30) days from the date of issue, unless otherwise stated. A binding contract is formed when the Client confirms the order in writing (email confirmation accepted) and a deposit, where applicable, has been received.
3. Pricing and payment
- Prices are quoted in the currency specified in the quotation, exclusive of taxes, duties, and shipping costs unless explicitly stated.
- Standard payment terms are: 50% deposit upon order confirmation, balance due before shipment, unless otherwise agreed in writing.
- Late payments may incur interest at a rate of 1.5% per month or the maximum permitted by Hong Kong law, whichever is lower.
- Payments are processed through licensed payment service providers. Bank transfer and card payments are accepted.
4. Delivery and risk transfer
Delivery terms follow Incoterms 2020 as specified in the order confirmation (typically FOB, CIF, or DAP). Risk passes to the Client at the point defined by the agreed Incoterm. Delivery dates are estimates given in good faith and Mayak is not liable for delays caused by manufacturers, carriers, customs authorities, or events of force majeure.
5. Quality and inspection
Mayak performs pre-shipment inspection on all orders. The Client must inspect goods upon receipt and notify Mayak in writing of any visible defects or shortages within seven (7) days of delivery. Hidden defects must be notified within thirty (30) days of receipt. After these periods, the goods are deemed accepted.
6. Returns and refunds
Given the custom-sourced and B2B nature of our products, returns are not accepted except in case of manufacturing defect or non-conformity to the agreed specifications. In such cases, Mayak will, at its discretion, repair, replace, or refund the affected items. Items modified, installed, or used cannot be returned.
7. Limitation of liability
To the maximum extent permitted by law, Mayak's total liability under any order shall not exceed the total amount paid by the Client for the order in question. Mayak shall not be liable for indirect, consequential, or incidental damages, including loss of profit, business interruption, or loss of data.
8. Force majeure
Neither party is liable for any failure or delay in performance caused by events beyond reasonable control, including but not limited to natural disasters, war, pandemic, labor disputes, government action, transport disruption, or factory closures.
9. Intellectual property
All trademarks, logos, designs, and content on this website are the property of Mayak International Limited or its licensors. No content may be reproduced or used without prior written consent.
10. Confidentiality
Each party agrees to keep confidential any non-public information disclosed by the other party in the context of an order or potential order.
11. Governing law and jurisdiction
These Terms are governed by the laws of the Hong Kong Special Administrative Region. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the Hong Kong courts, or, at Mayak's option, to arbitration in Hong Kong under the rules of the Hong Kong International Arbitration Centre (HKIAC).
12. Contact
For any questions regarding these Terms, please contact us at contact@mayak-international.com.