Privacy Policy

Last updated: 27 May 2026

Mayak International Limited ("Mayak", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the personal data you provide when you interact with us.

1. Who we are

Mayak International Limited is a company incorporated in Hong Kong SAR with its registered office at Flat A, 15/F, Manly Commercial Building, 15 Soy Street, Mong Kok, Kowloon, Hong Kong. We can be reached at contact@mayak-international.com.

2. What data we collect

We may collect the following categories of personal data when you contact us, request a quote, or place an order:

• Identification data: full name, job title, company name.
• Contact data: email address, phone number, postal address.
• Transactional data: order history, delivery addresses, billing information.
• Communication data: messages exchanged with our team, project briefs.
• Technical data: IP address, browser type, device information, when you visit our website.

3. How we use your data

We use your personal data for the following purposes:

• To respond to your inquiries and provide quotations.
• To fulfill orders, manage deliveries, and handle payments.
• To communicate with you about ongoing projects, products, or updates.
• To comply with our legal and regulatory obligations.
• To improve our services and website.

4. Legal basis

We process your personal data based on: (a) the performance of a contract with you, (b) our legitimate business interests, (c) your consent where required, and (d) our legal obligations.

5. Who we share data with

We share your personal data only with parties strictly necessary to deliver our services, including:

• Manufacturers and suppliers in China (limited to information needed to fulfill your order).
• Logistics and shipping partners (carriers, customs brokers, freight forwarders).
• Payment service providers (e.g., Airwallex) for processing payments.
• Professional advisors (legal, accounting, audit) when required.
• Public authorities when required by law.

We do not sell or rent your personal data to third parties.

6. International transfers

Because our operations span Hong Kong, China, and the markets we serve, your data may be transferred and processed outside your country of residence. We take appropriate safeguards to ensure such transfers comply with applicable data protection laws.

7. Data retention

We retain personal data only for as long as necessary to fulfill the purposes described above, or as required by law (e.g., accounting and tax records typically retained for seven (7) years under Hong Kong law).

8. Your rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal retention obligations.
• Object to or restrict certain processing.
• Request data portability where applicable.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at contact@mayak-international.com.

9. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.

10. Cookies

Our website uses minimal cookies necessary for its functioning. We do not use cookies for advertising or third-party tracking on this site.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Significant changes will be communicated through our website or directly when appropriate.

12. Contact

For any questions about this Privacy Policy or how we handle your personal data, please contact us at contact@mayak-international.com.